Jonathan Senecal

Going back to my roots, I help to manage and scale the network environment at Metro Optic to allow for continued growth and performance.

Initiated and now lead efforts to automate infrastructure and network processes, enhancing turnaround speed and optimizing topology efficiency.

Working with a team of network gurus, I managed and scaled the network footprint to allow for continued growth and performance.

I was responsible for building and maintaining the day-to-day operation of computer networks that the organization relied on.

I also initiated and managed the automation of everything networking to enable faster turnarounds and more efficient topologies.

Key achievements:

• Maintaining and administering networks and related environments including automation software, hardware, and configurations.
• Troubleshooting, diagnosing and resolving hardware, software, and other network related problems.

Connect it Networks had an opportunity to expand their portfolio into Cloud and Connectivity services which I designed.

Doing so, I drove new business growth and customer success by providing business expertise.

I worked at improving business critical processes and related infrastructure to enable the company to withstand future growth and to solve complex problems; taking technology, people, process, culture and desired results into account.

I also automated various business processes that enabled a leaner and more efficient approach to provisionning and support.

Key achievements:

• Ensured that applications met business requirements and systems goals and that they fulfilled business and customer requirements
• Reviewed and analyzed existing applications effectiveness and efficiency, and then developed strategies for improving or leveraging these systems
• Researched and made recommendations on both hardware and software products and services in support of procurement and development efforts
• Provided technical direction and best practices to be followed by the team

I was responsible for the restructuration and scalability of everything related to technology in order to bring ZAP to their next level.

I designed and worked on a new software platform project to cut down costs and provide a better user experience.

Key achievements:

• Managed and improved a business critical infrastructure providing services to 100k+ end users
• Restructured the business processes to enable ZAP to be more agile in its deliveries
• Performed a migration to the cloud for some business critical systems

While I was at EBOX I was responsible for the restructuration and scalability of everything IT - EBOX was undergoing tremendous growth and I had to ensure the systems and network would survive it.

A new datacenter was under construction and I lead the team responsible for its realization with the different vendors and contractors. My mission: ensure it would withstand future growth, for years to come.

I also managed the developpement team and designed an authentication and access control system for a client-facing service. The system restricts content depending on a client's subscription and limits the number of devices a client can use to access the service. Due to the kind of content it protected, the system, written in Python, was designed to allow for extreme scalability.

My previous experience in building networks was put to good use to help EBOX upgrade their infrastructure to offer value added services based on MPLS technologies

Key achievements:

• Managed and improved a business critical infrastructure providing services to 100k+ clients
• Designed and managed the construction of a datacenter using state of the art equipment and technologies
• Initiated and managed a software development project that provided ways to deliver new services to grow the business
• Introduced the key concepts of the DevOps toolchain to the software development team to allow for more reliable development of applications

The most significant project thorough my time as Director of R&D at ZEROFAIL was the design of a complex Network Operations and Business Support System.

With the help of my devoted team, a scalable, asynchonous RPC system was built on the ZeroMQ messaging library so that workers can be added dynamically to scale to load without necessitating any changes to client configurations.
The python implementation leverages the new asynchronous programming tools available with recent versions of Python, including the new async/await syntax and the asynchronous iterator protocol.

The system also leveraged a Graph Database system to enable very powerful queries that were used to facilitate operations. DataStax Enterprise database was chosen for that purpose, especially the new DataStax Enterprise Graph (DSE).
To interface with DSE the "Goblin" project was contributed to (the lead developper being part of my team).

This OSS/BOSS project and many others I designed and built with the development team helped ZEROFAIL reach higher levels of efficiency and enabled new sources of revenue.

Key achievements:

• Initiated and managed Research and development projects that provided new methods, solutions and improvement on existing services
• Designed and led the developement of a complex Network Operations and Business Support System

Due to the rapid growth of the telecommunication market in the Montreal area while I was Director of the Networking Group at ZEROFAIL, I had the opportunity to build a very extensive MPLS network accross Canada and the north of USA using cutting edge Juniper routers.
Very quickly, ZEROFAIL became a trusted source for connectivity services.

I designed the network to provide an edge over competition by making sure the whole infrastructure would have contingency plans in place in case of a problem - I wanted to build something that would stand by the name "ZEROFAIL".

To further improve the offering for highly available connectivity services, with the help of ZEROFAIL's CTO, I also designed and built the most extensive private wireless network in the metropolitain area of Montreal.

Later on, ZEROFAIL added a portfolio of fiber connectivity services leveraging the concepts and technologies I had put in place.

Key achievements:

• Initiated and managed Research and development projects that provided new services and technologies that helped grow the business
• Did the management and planning of a very complex MPLS network
• Implemented and managed business processes to allow for greater efficiency
• Lead teams consisting of many ad-hoc technicians working in many departments

I started at ZEROFAIL in the Technical support department where I quickly learnt my ways through the different systems of the company.
I became someone people would rely uppon to help fix issues, the simple and the complex ones.

Due to the extensive knowledge I promptly acquired, I became an essential asset to the company and started to operate and eventually, manage, the infrastructure.

Key achievements:

• Operated a multisite network
• Managed multiple companies infrastructures composed of many workstations and server environments (SLAs)
• Configured servers and network devices to grow the infrastructure
• Offered an outstanding technical support to the customers